Privacy Policy
Motorbikes 4 All Data Protection policy
Instore Privacy Policy
All personal information taken and stored by Motorbikes 4 all is stored on our dealer management system Pyramid; this information is protected by way of password for each individual user of the system. The information stored within the system includes
- Name
- Address
- Date of birth
- Phone number (Mobile, home, work)
- Email address (personal, work)
- Contact preferences
- Marketing preferences
- Transaction history
- Vehicle purchase history
- Vehicle service history
- Parts purchase history
- Clothing and accessory purchase history
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@motorbikes4all.com
- We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- We may disclose your personal information to any of our staff, agents, suppliers, or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)
- We may disclose your personal information to any member of our group of companies where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)
We may be legally obliged to disclose your personal information:
- to the extent that we are required to do so by law.
- in connection with any ongoing or prospective legal proceedings
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Your rights
You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data we may hold we will do so as quickly as possible. If you instruct us to cease all processing for marketing purposes we will do so as quickly as possible.
Online/Website Privacy policy
This privacy policy sets out how Motorbikes 4 All uses and protects any information that you give Motorbikes 4 All when you use this website. Motorbikes 4 All is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Motorbikes 4 All may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- information that you provide to us when registering with our website (including your email address).
- information that you provide when completing your online profile (including your name, gender, date of birth and any vehicle registration details you provide).
- information that you provide to us when signing up to any distribution lists to receive correspondence from us.
- information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites or in-store (including your address, telephone number and payment details
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Meet the terms of your order.
- Enable your use of the services available on our website.
- Supply to you services purchased through our website;
- Send you MOT and Service reminders.
- Send you safety recall notices.
- Send statements, invoices, and payment reminders to you, and collect payments from you.
- We may use the information to improve our products and services.
- We may periodically send promotional emails/SMS about new products, special offers or other information which we think you may find interesting using the email address/mobile phone number, which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Cookies
This website only uses cookies to help us make the experience on the site better. Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. If you want to know more about what cookies are and how to control them, AboutCookies.org is a great resource, or read on to see what we use cookies for:
Cookie |
Name |
Purpose |
More information |
|
Google Analytics |
_utma |
We make use of a tool from Google called Google analytics which tells us about the way people are using this website. It uses cookies to detect that someone has been to the site before, so that we can see how often people return to the site, how long they stay, and where on this website they tend to go. We use this to try to work out what kind of experience they're having on the site, so we can make it better. Google Analytics sets cookies to help us accurately estimate the number of people visiting this website, and let us see how they're moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. . |
Click here for an overview of privacy at Google For more information about Google Analytics and the cookies it sets, please take a look at this breakdown of their cookies. |
| Session Cookies |
PHP session_id |
Session cookies only last for the duration of a user's visit to a website. Session cookies help improve the functionality of website by passing information on from one page to another. For example, if you log in to our website, session cookies are used to keep you logged in. This cookie is deleted when you close your browser. |
|
Where can I find more information about cookies, and how do I turn cookies off or delete cookies?Find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org. You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website. You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting https://www.youronlinechoices.com/uk/ and following the instructions provided. If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual. |
|||
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@motorbikes4all.com
- We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- We may disclose your personal information to any of our staff, agents, suppliers, or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)
- We may disclose your personal information to any member of our group of companies where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)
- We may be legally obliged to disclose your personal information:
- to the extent that we are required to do so by law.
- in connection with any ongoing or prospective legal proceedings
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Your rights
You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible. If you instruct us to cease all processing for marketing purposes we will do so as quickly as possible Motorbikes 4 All data protection policy- Employees Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
Motorbikes 4 All authorised and regulated by the Financial Conduct Authority for consumer credit (our FRN is 719548 register.fca.org.uk). As an FCA-regulated credit broker we can introduce you to a selected group of lenders (a list is available on request) who may be able to help you finance your purchase. This group of lenders provides us with a range of products which may be suitable for your purchase (subject to status) we will explain the key features of those products to you. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.
