Privacy Policy

Background

This Policy applies as between you, the User of this Website and MOTORBIKES 4 ALL LIMITED the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

      Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

"Data" means collectively all information that you submit to the MOTORBIKES 4 ALL LIMITED via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

"Cookie" means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in Clause 12;

" MOTORBIKES 4 ALL LIMITED " means MOTORBIKES 4 ALL LIMITED,TWS HOUSE, SPRING LANE NORTH, MALVERN, WORCESTERSHIRE, WR141BU;

"UK and EU Cookie Law" means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

"User" means any third party that accesses the Website and is not employed by MOTORBIKES 4 ALL LIMITED and acting in the course of their employment; and

"Website" means the website that you are currently using (www.motorbikes4all.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Policy

This Policy applies only to the actions of MOTORBIKES 4 ALL LIMITED and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

   Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

o    3.1. name;

o    3.2. date of birth;

o    3.3. gender;

o    3.4. job title;

o    3.5. profession;

o    3.6. contact information such as email addresses and telephone numbers;

o    3.7. demographic information such as post code, preferences and interests;

o    3.8. financial information such as credit / debit card numbers

o    3.9. information on motorcycles you own;

o    3.10. IP address (automatically collected);

o    3.11. web browser type and version (automatically collected);

o    3.12. operating system (automatically collected);

o    3.13. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

    Our Use of Data

o   4.4.4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

o   4.4.3. transmission by email of promotional materials that may be of interest to you;

o 4.4.2. improvement of our products / services;

o   4.4.1. internal record keeping;

       o    4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

        o    4.3. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security see Clause 11 below.

        o    4.2. Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.

        o    4.1. Any personal Data you submit will be retained by MOTORBIKES 4 ALL LIMITED for 12 months.

    Third Party Websites and Services

o    5.1. MOTORBIKES 4 ALL LIMITED may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Website.

o    5.2. Any Data used by such parties is used only to the extent required by them to perform the services that MOTORBIKES 4 ALL LIMITED requests. Any use for other purposes is strictly prohibited.

Changes of Business Ownership and Control

o    7.1. MOTORBIKES 4 ALL LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of MOTORBIKES 4 ALL LIMITED. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

o    7.2. In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

    Controlling Use of Your Data

    o    8.1. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

o  8.1.1. use of Data for direct marketing purposes; and

o  8.1.2. sharing Data with third parties.

    Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by MOTORBIKES 4 ALL LIMITED as well as a right to request corrections, blocking of and deletion of the Data. You also have the right to revoke any given permissions at all times. We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login area.

    Security

Data security is of great importance to MOTORBIKES 4 ALL LIMITED and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

    Cookies
o    12.1. This Website may place and access certain first party Cookies on your computer. First party cookies are those placed directly by MOTORBIKES 4 ALL LIMITED  via this Website and are used only by MOTORBIKES 4 ALL LIMITED. MOTORBIKES 4 ALL LIMITED uses Cookies to improve your experience of using the Website and to improve our range of products and services. MOTORBIKES 4 ALL LIMITED  has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

    o    12.2. By using this Website you may receive certain third party Cookies on your computer. Third party cookies are those placed by websites and/or parties other than MOTORBIKES 4 ALL LIMITED. Third party cookies are used on this Website for advertising and analytics and are detailed in full below. These cookies are not integral to the services provided by the Website.

    o    12.3. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

    o    12.4. Certain features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be "strictly necessary". These Cookies are shown below. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser's settings as detailed below.

    o    12.5. The following first party Cookies may be placed on your computer:

o    12.6. This Website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the products and services offered through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.

o    12.7. The analytics services used by this Website use Cookies to gather the required information. Certain of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below.

o    12.8. The analytics services used by this Website use the following Cookies:

o    12.11 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

o    12.10 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

o    12.9 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

    Changes to this Policy

MOTORBIKES 4 ALL LIMITED reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

    Terms And Conditions Of Sale

This page (together with the documents expressly referred to on it) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

By ordering Products through our site you are deemed to have accepted these Terms. You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 7. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

    Information About Us

o    1.1 We operate the website www.motorbikes4all.com We are MOTORBIKES 4 ALL LIMITED, a company registered in England and Wales under company number 08451071 and with our registered office at TWS HOUSE, SPRING LANE NORTH, MALVERN, WORCESTERSHIRE, WR141BU. Our VAT number is GB109304834.

o    1.2 To contact us, please see our Contact Us page.

    Our Products

o    2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

o    2.2 Although we have made every effort to be as accurate as possible all sizes, weights, capacities, dimensions and measurements indicated on our site have a 2% tolerance.

o    2.3 The packaging of the Products may vary from that shown on images on our site.

o    2.4 All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

    Use of Our Site

Your use of our site is governed by our TERMS OF USE. Please take the time to read these, as they include important terms which apply to you.

-          How We Use Your Personal Information

We only use your personal information in accordance our privacy policy. For details, please see our privacy policy. Please take the time to read these, as they include important terms which apply to you.

Consumer Terms

o    5.1 You may only purchase Products from our site if you are at least 18 years old

o    5.2 As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

    How the Contract is Formed Between You and Us

o    6.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

o    6.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 6.3.

o    6.3 We will confirm our acceptance to you by sending you an e-mail (Order Confirmation). The Contract between us will only be formed when we send you the Order Confirmation.

o    6.4 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

    Our Right to Vary these Terms

o    7.1 We may revise these Terms from time to time in the following circumstances:

o  (a) changes in how we accept payment from you;

o  (b) changes in relevant laws and regulatory requirements;

o  (c) where it is reasonably necessary, we may change the courier/postal service selected by you for delivering the Products to a different courier/postal service provided that they deliver a materially similar service to the one selected by you.

o    7.2 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

o    7.3 Whenever we revise these Terms in accordance with this clause 7, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

    Your Right of Return and Refund

o    MOTORBIKES 4 ALL LIMITED aims to always provide high quality Goods that are fault free and undamaged. On occasion however, Goods supplied by us may need to be returned and such returns are governed by these Terms and Conditions. As a consumer, you will always have legal rights in relation to goods that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 8. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

    o    8.1 The Goods we supply to you come with a manufacturer's guarantee (for details, please refer to the manufacturer's guarantee provided with the Goods). If any Goods we supply to you develop faults within their guarantee period you are entitled to a repair or replacement of such Goods under the terms of that guarantee.

    o    8.2 The manufacturer's guarantee described in clause 8.1 above and the returns policy set out in clause 8.8 below are in addition to your legal rights in relation to Goods that you have purchased from us that are faulty or not as described.

o    8.3 If you receive Goods that you have purchased from us which do not match those that you ordered and you do not wish to accept those Goods, we will subject to clause 8.5 either replace those Goods with those ordered (if available) or refund to you the price that you paid for those Goods through the payment method used by you when purchasing those Goods.

o    8.4 If any Goods you have purchased from us are faulty and you do not wish to accept those Goods, we will subject to clause 8.5 and 8.6 either repair those defective Goods, replace them (if replacements are available), or otherwise refund to you the price that you paid for those defective Goods through the payment method used by you when purchasing those Goods.

o    8.5 Any replacement or refund of Goods under either clauses 8.3 or 8.4 are subject to you:

o  (a) informing us promptly on discovery that the relevant Goods are mis-described or faulty;

o  (b) giving us reasonable opportunity to examine those Goods; and

o  (c) returning those Goods and all packaging and documentation supplied with them to us at our expense or otherwise allowing us to collect those Goods from you.

o you repairing or altering the Goods without our prior written consent,

o    8.6 We will not be liable for any fault in any Goods to the extent permitted by law where that fault is the result of:

o   (a) fair wear and tear arising from the use of the Goods or wilful damage to the Goods after delivery of them to you or for any damage caused by your negligence;

o (b) your failure to comply with our or the Goods' manufacturer's reasonable instructions supplied or included with the Goods as to storage, installation, commissioning, use or maintenance;

o    or if you use those Goods having notified us of the fault in them.

o    8.7 It is your responsibility to check that the Goods that you receive from us are:

o  (a) the item(s) that you ordered; and

o  (b) that there is no obvious fault with the Goods,

o    and, as such, we are not responsible for any costs incurred by you in respect of any fitment or incorporation of any Goods into anything after delivery of them to you should you fail to fulfil your obligations under this clause in respect of those Goods. However, nothing in this clause 8.7 shall limit your legal rights in relation to Goods we have provided to you that are faulty or mis-described.

o    8.8 In addition to your rights under clauses 8.1, 8.3 and 8.4 and other than in circumstances set out in clause 8.9, if you are unhappy with any Goods that you have purchased from us for any reason or you change your mind, you may return them to us at your own cost within 365 calendar days of delivery of them to you. We will then refund to you the price you paid for those Goods or, if you request, offer to exchange those Goods.

o    8.9 We reserve the right to exercise discretion with respect to any return of Goods pursuant to clause 8.8 and may refuse to accept returns under that clause or, if we elect, reduce the price that we refund to you under that clause where:

o  (a) the Goods have been damaged or become worn after delivery of them to you;

o  (b) you have incorporated or fitted the Goods into any other item

o  (c) those Goods consist of audio or video recordings or computer software supplied in sealed packaging and the packaging for those Goods have been opened on or after delivery of them to you;

o  (d) those Goods have been purchased at a discounted price to take into account any damage to, or lack of quality of, those Goods;

o  (e) you have used those Goods for business or commercial purposes without our prior written consent;

o  (f) you make alterations or repairs to those Goods without our written consent; or

o  (g) we believe that you are trying to abuse our system for returning Goods,

o    although nothing in this clause shall limit your legal rights in relation to any Goods provided to you that are faulty or not as described.

o    8.10 Where the return of Goods by you is made under clause 8.8:

o  (a) we reserve the right to charge you the costs incurred by us in relation to the delivery of the Goods to you and return of those Goods to us; and

o  (b) and the Goods were purchased by you using finance, we reserve the right to either:

·         (i) charge the costs incurred by us in respect of the arrangement and administration of that finance. These costs will vary depending on the amount and length of the finance arrangement; or

·         (ii) instead of issuing a refund, issue you with a store credit for the value of the Goods being returned, such credit to be used within 12 months of this credit being issued t